Politique d’expédition
SHIPPING POLICY
At That Pretty Girl, we want your order to arrive safely and beautifully. ♡
PROCESSING TIME
Orders are prepared and shipped within 3-5 business days after your order has been placed.
During launches, promotions, or periods of high demand, processing times may be slightly longer. If there is an unexpected delay, we will do our best to keep you informed.
SHIPPING
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Delivery times depend on the destination and the shipping method selected at checkout. Delivery estimates do not include order processing time.
FREE SHIPPING
Free standard shipping is available on orders over €50.
Orders below €50 will be charged the applicable shipping fee displayed at checkout.
DELIVERY ADDRESS
Please make sure that your shipping address is correct before completing your order.
We are not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.
DELAYS
While we do our best to ensure timely delivery, delays may occur due to the shipping carrier, holidays, weather, customs, or other circumstances beyond our control.
LOST OR DAMAGED ORDERS
If your order appears to be lost or arrives damaged, please contact us at hello.thatprettygirl@gmail.com with your order number and any relevant photos or information.
We will review the situation and assist you in accordance with applicable law and the carrier’s procedures.
INTERNATIONAL ORDERS
For international orders, additional customs duties, taxes, or import fees may apply depending on the destination country. These charges, where applicable, are the responsibility of the customer.
CONTACT
If you have any questions about shipping, please contact us at:
That Pretty Girl
Email: hello.thatprettygirl@gmail.com
Last updated: 05/09/26
That Pretty Girl ♡